Shipping + Pickup

Please allow 3–5 business days for your order to be processed before shipping.

During product launches, holidays, sales, or other high-volume periods, processing may take a little longer. If we experience an unexpected delay with your order, we’ll do our best to keep you informed.

At this time, Cuteness & Chaos ships within the United States only.

Free standard shipping is available on orders of $75 or more, before taxes and after any discounts have been applied.

Orders under $75 will be charged shipping at checkout based on the shipping method selected.

Once your order has shipped, you’ll receive a confirmation email with tracking information. Please keep in mind that shipping carriers may experience additional delays during holidays or periods of high shipping volume.

We’re happy to offer free local pickup for eligible orders.

If local pickup is available for your order, simply select the Local Pickup option at checkout. You’ll receive a notification when your order is ready, along with pickup instructions.

Please wait until you receive your Ready for Pickup notification before arriving so we can make sure everything is ready for you.

Once your order has shipped, delivery is handled by the shipping carrier. Cuteness & Chaos cannot guarantee carrier delivery times or be responsible for packages that are delayed, lost in transit, stolen after delivery, or marked as delivered by the carrier.

If you experience a shipping issue, please contact the shipping carrier directly using your tracking information. If you need additional assistance, please reach out to us. While some shipping situations are outside of our control, we’ll always do our best to help however we can.

Please carefully review your shipping address before placing your order.

Cuteness & Chaos cannot replace or refund orders shipped to an incorrect address entered at checkout.

If you notice an error before your order has shipped, please contact us as soon as possible and we’ll do our best to help.