Returns + Exchanges
We’ve got you covered. Find everything you need to know about returns, exchanges, refunds & more.
GENERAL
Returns + Exchanges
Returns + Exchanges
Returns or exchanges may be requested within 14 days of delivery.
To be eligible, items must be unused and in their original condition.
Please contact us before sending anything back so we can review your request and provide the appropriate next steps.
Hair Glitter Gel
Hair Glitter Gel
For health and hygiene reasons, Hair Glitter Gel is final sale and cannot be returned or exchanged.
If your Hair Glitter Gel arrives damaged, defective, or you receive the incorrect product, please contact us so we can review the issue and help make it right.
Damaged, Defective + Incorrect Items
Damaged, Defective + Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, please contact us as soon as possible so we can evaluate the issue and work with you toward a solution.
Please include your order number and photos of the item and packaging when possible. This will help us resolve the issue more quickly.
ORDERS + SHIPPING
Return Shipping
Return Shipping
Customers are responsible for return shipping costs for approved returns or exchanges unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Refunds
Refunds
Once an approved return has been received and inspected, your refund will be issued to your original payment method.
Please allow up to 10 business days for an approved refund to be issued. Your bank or credit card company may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us so we can help.